Gift Ideas for the Fall
“Unlocking the Secrets to Client and Staff Loyalty” Workshop
The Intelligent Office ~ September 28th ~ 12-1 pm
1900 Campus Commons Drive – Suite 100, Reston, VA 20191
Is it time to redefine your Client Experience? Client and Staff Loyalty is the key. According to the Harvard Business Review, “customers who had the best past experiences spend 140% more compared to those who had the poorest past experience.” American Express tells us that “55% walked away from an intended purchase in the past year because of a poor customer service experience.”
In this workshop attendees will learn how to nurture client and staff, redefine their experiences and create loyalty. They will walk away with 3 strategies they can implement immediately.